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  FAQ sensorProbe
 

FAQ securityProbe
  FAQ Expansions moduls
  FAQ generaly
     
FAQ sensorProbe

How could I get "System Name" of sensorProbe2 via SNMP?

How much sensor-data could my sensorprobe2 / sensorProbe8 store and how long will be the data stored?
Where do I find the MAC address of the sensorProbe and securityProbe device?
How could I verify the functionality of my sensorProbe2 or sensorProbe8 remote monitoring unit?
Where do I find the MAC address of the sensorProbe and securityProbe device?
How could I reset my sensorProbe or securityProbe remote monitoring device to AKCP factory default setting?
How could I update the firmware of my sensorProbe2 or sensorProbe8 remote monitoring devices?
How could I save the configuration of my sensorProbe2 (SP2) or sensorProbe8 (SP8)?
During sensorProbe2 or sensorProbe8 Firmware Update sequence I get "Bad CRC" message
How could I update the firmware of my sensorProbe2 or sensorProbe8 monitoring device over network or internet?
Is it possible to attach a GSM-modem to my sensorProbe2/8?
Where do I find the MAC address of the sensorProbe and securityProbe device?
How could I reset my sensorProbe or securityProbe remote monitoring device to AKCP factory default setting?
I want to make a remote web reboot of my sensorProbe`s web interface with SNMP command.
How could I edit the content of the email alerts which are sent out from my sensorProbe2/8 unit?
The new gateway IP is not accepted in webinterface of my sensorProbe device. What might be the reason?

My AKCP temperature sensor measures alert condition in my server cabinet. The sensorProbe8 rack monitoring device automatically starts to send e-mail alerts that server rack is overheated. How could I reduce the number and rate of E-mail alerts?

I have problems to connect my sensorProbe2/8 to my email server. What have I done wrong?

Is there a temperature sensor inbuilt within the sensorProbe? What is the grill on the top for?

My sensorProbe8-X20 has the 20 extra dry contacts, can I configure these as inputs and outputs?

What is the maximum voltage I can input to the extra dry contacts on the sensorProbe8-X20?

How do I know if my sensorProbe2, or sensorProbe8 is still working and has a network connection?

Can I configure any of my extra dry contacts on my sensorProbe8-X20 to be both inputs and Outputs?

How much voltage and current can be applied to my sensorProbe8-X20's dry contact inputs?

How many times does the unit read the values of the device connected to the 20 extra dry contact inputs on my sensorProbe8-X20 in one second?

What is the maximum run length of the wire when connecting a device up to the extra dry contact inputs on my sensorProbe8-X20?

Is it possible to send SMS alerts using my sensorProbe?

I have both the sensorProbe2 and sensorProbe8 units and I recently noticed there is only one firmware update file now. Can I use this compressed file for updating both types of sensorProbes?

I do not find under "Settings" of my sensorProbe8 the function "Web Interface Password Settings"

I want to export sensor data of my sensorProbe2 / sensorProbe8 environmental monitoring devices. How could I do that?

I receive false-alarms from AKCP smoke sensor attached to my sensorProbe or securityProbe device. What did I make wrong?

I want to use the new features of sensorProbe2. How could I check if my sensorProbe2 is equipped with the new mega256 hardware?

My Exchange Server cuts the length of E-Mail notification of my sensorProbe2 / sensorProbe8

I have a problem with my unit, is there a way I can reset my sensorProbe back to the factor default settings?

I have many sensorProbes connected to my network and I don't want to have to manually update the firmware on each unit. Is there a way to update the firmware on many units at the same time? If so how do I do that?

Can I use the same version of probeManager and IPSet as I used to use with the previous versions of firmware on my sensorProbe?

How could I identify the MAC ID of my sensorProbe or securityProbe environmental monitoring device?

How I can install the sensorProbe and sensors in a single 1U rack mount kit?

My 4 year old sensorProbe8 does no longer recognize one connected sensor

   
    FAQ securityProbe
What are main differences between securityProbe and the new 5th generation securityProbe-5E?
How much data of my IP-enabled sensors could my securityProbe-5E store and how long will be the data stored?
The new securityProbe 5E has a jumper in the back, what is this used for?
Can the E-opto16 dry contact expansion modules for securityProbe-5E be configured for inputs and outputs of dry contacts?
How many E-sensor8 and E-opto16 expansion units could be attached to one securityProbe-5E?
Can the dry contacts on the x20 or x60 units be configured as outputs?

I`ve got questions abount SNMP integration of sensorProbe and securityProbe devices and I am not very familiar with your sensor OID's. How do I get additional information?

How I can install the securityProbe-5E in my Rack with a double rackmount kit?

How I can install the securityProbe-5E in my Rack with a split 1U rack mount kit?
How Much Data can be Graphed by securityProbe?
How could I export the Sensor Data of securityProbe?
Where do I find the MAC address of the sensorProbe and securityProbe device?
How could I reset my sensorProbe or securityProbe remote monitoring device to AKCP factory default setting?

During the scan of securityProbe`s internal SD card bad blocks appear

How could I change the dry contact settings of my sensorProbe8-X20/X60 or securityProbe-X20/X60 Remote Monitoring System?
   
    FAQ Expansions moduls
Is the new E-opto16 expansion module opto isolated?
How far is the maximum length of AKCP E-opto16 and E-sensor8 expansion units?
What is the difference between the E-opto16, IO-digital8, and DCS15 dry contact sensor?
   
    FAQ general

How could I check via SNMP if any of the connected intelligent sensors is in alarm state?

What is the default IP address of the device when it is shipped from the factory?

Can I use the default IP of the device to access the web interface and later assign the desired IP

Where can I find the MAC address of the device?

Where can I find the mib file for the device?

Are there different mib files for each device, or are they the same for all products?

I cannot login to the device. What could be my problem?

If I cannot remember my password, what can I do?

I am not able to change any settings in the device. What could be my problem?

Do I need to extract, or open the compressed firmware file after I have downloaded this from your website? Why do I get prompted for a password when trying to open this file?

How do I rest my unit back to the factory default settings?

Why am I unable to set the Ip to the device using the IPSet utility provided in the help CD?

If the IPSet fails, is there any other method of assigning the IP Address?

I am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?

The device will not send email alerts successfully. What could be my problem?

The device is not able to send SNMP Traps. What is my problem?

Attaching your Din rail adapter to a sensor

How I can install the new DIN mount clip?

What is the initial string to send SMS with the securityProbe 5E and the GSM / GPRS modem?

I have a sensorProbe2 with older firmware. When I try to run the latest SP2 firmware upgrade , the IPSet utility is returning the error message "cannot get firmware version".

My sensorProbe8-X60 monitoring device is equipped with a screw connection of external grounding. Do I have to ground this monitoring device which is installed in a 19-inch server cabinet?

What is a MIB Browser?
   
 
 

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