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Answers AKCP FAQ

The device will not send email alerts successfully. What could be my problem?

The SMTP server is entered is wrong.

The send mail option is not enabled in the Mail settings page.

The timeout period entered is too low.

The gateway IP is not entered in the network page

The mail from address is not set

The mail server is not responding

The mail from address is not validated in the mail server

The mail server settings prohibit it from accepting connections form the device IP

The firewall in the network is preventing the SMTP traffic

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