Home | Contact form | Sitemap | Imprint

Answers AKCP FAQ

Why am I unable to set the Ip to the device using the IPSet utility provided in the help CD?

Yes, the following step will help setting up the IP address:

* The power to the sensorProbe may be lost. Check the red LED. It should be steadily lit.

* The device is not hooked up properly with the LAN/network/Patch cable. Check the green LED. It should be steadily lit. If it is not try another cable

* The PC used to configure the sensorProbe is on a different subnet than the device. Note: IPSet.exe will not work across routers. It will work across switches and hubs.

* Try to connect a crossover cable from a computer directly to the sensorProbe. This is the recommended method to set up the sensorProbe.

* After connecting the cable, run the utility then cycle the power to the unit. The IPSet should obtain the IP address.

Our Online Store

Visit our multi-lingual online store with remote monitoring and security solutions. Here you can order your desired product. You will also find KVM, KVM-Extender...

AKCP products

The SNMP-enabled monitoring products of our partner AKCP almost anywhere. Whether data center, server room, production...

Support

Didactum® offers technical support for sensorProbe and securityProbe IT monitoring products. Please also visit our AKCP FAQs where lot of questions concerning....

Monitoring

Our experience with projects in the field of professional video security technology have repeatedly shown that it is precisely at...

KVM Solutions

Benefit from our extensive know-how in system monitoring and you get a customized security solution for your data center ...

IP Surveillance

In accordance with our motto "safety video from a single source" install on demand, our experienced technicians on-site monitoring system.