I have problems to connect my sensorProbe2/8 to my email server. What have I done wrong?

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Our securityProbe IP-enabled alarm server combines professional video surveillance with environmental onitoring. Connect up to 4 cameras for monitoring your data center / server room.

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Check locally or remotely, the power of your installed server racks, and prevent costly downtime of your server with the SEC-5E alarm server and power monitor sensor.

Answers AKCP FAQ

I have problems to connect my sensorProbe2/8 to my email server. What have I done wrong?

If you have problems to connect your sensorProbe2 or sensorProbe8 to your SMTP Mail Server, please try to insert the IP-address of your Mail Server. If it still not works, please check following points before you contact the support of Didactum®:

- verify IP of your SMTP mail server
- please check that your mail server is responding
- verify that gateway IP is correct
- verify "send mail option" in e-mail settings page of your sensorProbe device
- check that e-mail address is correct and validated in your mail server
- verity that timeout period is entered correctly
- check SSL settings of your mail server

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